Rexton Reach R Plus
Rexton Reach R Plus Receiver Guide (Compatibility, Types & Buying Help) | Japebo
If you’re looking for a receiver for Rexton Reach R Plus, the most important step is confirming compatibility. Rexton receivers are not universally interchangeable across all models and platforms, and choosing the wrong type (or the wrong length/power) can lead to poor sound, discomfort, or a receiver that simply won’t fit. This guide explains what a Rexton Reach R Plus receiver is, how to choose the right one, and what to do if you’re unsure.
What is a receiver on the Rexton Reach R Plus?
Rexton Reach R Plus is a receiver-in-canal (RIC) style hearing aid, where the receiver (speaker) sits in the ear canal and is connected to the hearing aid body by a thin wire. The receiver is a key part of sound quality and comfort, and it’s also one of the most commonly replaced parts due to everyday wear, moisture, earwax, and cable strain.
Rexton Reach R Plus receiver compatibility: what matters
To buy the correct receiver for your Rexton Reach R Plus, you typically need to match these factors:
1) Model/platform compatibility
Receivers must match the Reach platform/connection type used by the Reach R Plus. Even if two receivers look similar, the connector and fitting system can differ between product families. If your current receiver is original to your Reach R Plus, using the same family/type is the safest way to ensure correct fit.
2) Left vs right
Receivers are usually side-specific. The wire routing and markings differ for left and right. If you’re replacing one receiver, make sure you order the correct side.
3) Wire length
Receivers come in different wire lengths so the hearing aid sits securely behind the ear without pulling or leaving slack. If your current receiver fits well, match the length exactly. If it feels too tight or too loose, you may need a different length.
4) Power level (receiver strength)
Receivers are offered in different power levels (from standard to high power). Your audiologist typically chooses this based on your hearing loss and the dome/mould solution you use. If you change power level without guidance, sound balance and feedback control may be affected. When in doubt, replace like-for-like.
How to identify which receiver you need
The quickest way is to check your existing receiver:
Look for markings on the receiver or wire (often indicating side, length, and sometimes power type).
Match the connector shape and locking mechanism to Reach R Plus.
Use your current fit as reference: same side + same length + same power is usually the correct replacement.
If you can’t find markings, Japebo customer service can often help you identify the correct option if you provide a clear photo of the receiver and the connector end.
Common signs your Rexton Reach R Plus receiver should be replaced
Receivers can fail gradually or suddenly. Typical symptoms include:
No sound in one ear (even after changing the wax filter and dome)
Intermittent sound when you move or touch the wire
Distorted or weak sound
Crackling or dropouts after moisture exposure
Before replacing the receiver, it’s worth checking the simple items first: a fresh battery/fully charged device, a clean dome, and a new wax filter if your setup uses one.
Choosing domes and wax filters for Reach R Plus
The receiver works together with your dome (or ear mould) and wax protection. If you’re experiencing feedback, poor retention, or blocked sound, the issue may be the dome size/type or a clogged wax filter rather than the receiver itself.
If you are also replacing your receiver, it can be a good time to ensure you’re using the correct domes and wax filters recommended for the Reach R Plus receiver type and your ear fitting.
Where to buy a Rexton Reach R Plus receiver
At Japebo, you can order original and compatible hearing aid accessories online. When buying a Rexton Reach R Plus receiver, aim to match the exact specifications of your existing receiver (side, length, and power). If you’re uncertain, choose the option closest to your current unit and contact support with photos before opening the packaging.
FAQ: Rexton Reach R Plus receivers
Are all Rexton receivers compatible with Reach R Plus?
No. Rexton receivers can vary by product family/platform and connector type. Reach R Plus requires the receiver type that matches the Reach system.
Can I change the receiver power level to get more volume?
It’s not recommended without professional guidance. Power level is part of your fitting and can affect sound quality and feedback. If you need more volume, it’s better to have your settings adjusted first.
How do I know the correct wire length?
If your current receiver sits comfortably and securely, order the same length. If the hearing aid feels like it’s being pulled forward or the wire looks overly tight, you likely need a longer length; if there’s excess slack, you may need a shorter one.
My hearing aid is quiet—do I need a new receiver?
Not always. First check the dome and wax filter, and clean the microphone openings. If sound is still weak or intermittent—especially when the wire is moved—the receiver may be failing.
Should I replace both receivers at the same time?
Not necessarily. If only one side has failed, you can replace just that receiver. Some users replace both if they are the same age and exposed to similar wear.