Terms & Conditions

Terms & Conditions

1. Company Information

This website, Japebo.co.uk, is operated by Ib Trading ApS.

Registered Address: Fabriksvej 9A, DK-4200 Slagelse, Denmark

Company Registration Number: DK37759392

VAT Number: GB [Your UK VAT Number, if applicable]

Contact Email: info@japebo.co.uk

2. Contract Formation

All product listings on Japebo.co.uk serve as a non-binding invitation to order. A contract is only formed when we confirm your order via email or dispatch the goods.

If you need assistance placing an order, please contact us at info@japebo.co.uk. We can generate an order and provide a secure payment link for authorization.

3. Prices & Payment

All prices are in Pound Sterling (£) and include applicable UK VAT (20%).

Accepted Payment Methods:

  • Credit & Debit Cards (Visa, Mastercard, American Express)
  • PayPal & PayPal Express
  • Klarna (Pay Later, Pay in Instalments)
  • Apple Pay & Google Pay
  • Bank Transfer (Prepayment)

4. Shipping & Delivery

We deliver to the UK and worldwide.

Delivery Times:

Orders are typically delivered within 2–3 business days within the UK. International shipping times vary between 3–7 business days.

Shipping Methods:

  • Royal Mail – Tracked Delivery: Reliable and cost-effective, delivering directly to your mailbox.
  • DHL Express: Next-day delivery with full tracking.

Shipping Costs:

Shipping costs are calculated at checkout based on your location and selected shipping method.

5. Returns & Refunds

You have the right to return your order within 90 days from the date you received it, without providing any reason.

To initiate a return, please contact us at info@japebo.co.uk. We will provide return instructions and, in case of incorrect orders, a prepaid return envelope.

The full details can be found in our Returns & Refunds Policy.

6. Privacy & Data Protection

Japebo.co.uk operates in full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Full details on how we process and protect your data can be found in our Privacy Policy.

7. Cookie Usage & Consent

We use cookies to improve functionality and personalize your experience. By using this website, you agree to our use of cookies. For more details, see our Cookie Policy.

8. Dispute Resolution & Governing Law

In case of a dispute, we encourage customers to contact us first. If a resolution cannot be reached, UK consumer protection laws apply.

The laws of England and Wales govern these Terms & Conditions.

The UK provides an Online Dispute Resolution (ODR) platform, which can be accessed here: https://ec.europa.eu/consumers/odr.

9. Compliance with E-Commerce Regulations

Japebo.co.uk complies with the Electronic Commerce (EC Directive) Regulations 2002, ensuring transparency in business transactions.

10. Final Provisions

If any provision of these Terms & Conditions is found to be invalid, the remaining terms remain unaffected.

Last updated: March 2025